After two decades of work, the company tasked with collecting payments on government-financed student loans from borrowers who declare bankruptcy has helped create a system that treats student debt far more harshly than other borrowing. The company’s zeal for the task has led it to hound cancer survivors and other unfortunate, hard-working souls, and hasreshaped the relationship between student loans and bankruptcy law in ways that exacerbate the country’s trillion-dollar student loan problem.
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