One of the more intriguing questions as the nation honors its veterans is whether Robert A. McDonald, the new Secretary of the Veterans Affairs Department, will be able to revolutionize his beleaguered agency in the two years left of the Obama administration.
Others have tried and failed miserably. But on Monday the former corporate executive from Procter & Gamble unveiled a four-step plan he’s hoping will help put an end to gross inefficiencies and the bureaucratic insensitivity and wrongdoing that contributed to the deaths of veterans who were denied timely medical treatment.
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