The first three weeks after the initial launch of Obamacare’s health exchanges — relabeled “marketplaces” (apparently without market prices!) by the White House earlier this year — have been plagued by multiple snafus. They include dysfunctional software design, information disconnections, data mismatches, and heightened risks to consumer privacy — particularly for states with exchanges administered by the federal government. Soon we may see reports of carpel tunnel syndrome from would-be customers trying again and again to enter data into the frozen enrollment pages of states’ insurance coverage websites.
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