Although I was as dumbfounded on Election Day as the next D.C. bubble-dweller, I did feel that I had one scrap of insight into the working-class anger that helped power Donald Trump's improbable victory. Last year, I got a taste of what many Americans are coping with in a globalized economy—a globalized economy, more specifically, in which many workers feel voiceless and powerless. A taste was more than enough.
Early last year, my husband, Michael, took a part-time service job with an international airline. He immediately encountered the practice called just-in-time scheduling. The company would distribute shift schedules in advance, but then it would adjust them at will, often with only a couple of days' notice and without bothering to consult the affected workers. Michael might be told on a Thursday that he would be working the Saturday-afternoon shift, and never mind our plans to be at a wedding that day.