How to Fix Facebook — Before It Fixes Us

How to Fix Facebook — Before It Fixes Us
AP Photo/Noah Berger, File

In early 2006, I got a call from Chris Kelly, then the chief privacy officer at Facebook, asking if I would be willing to meet with his boss, Mark Zuckerberg. I had been a technology investor for more than two decades, but the meeting was unlike any I had ever had. Mark was only twenty-two. He was facing a difficult decision, Chris said, and wanted advice from an experienced person with no stake in the outcome.

When we met, I began by letting Mark know the perspective I was coming from. Soon, I predicted, he would get a billion-dollar offer to buy Facebook from either Microsoft or Yahoo, and everyone, from the company's board to the executive staff to Mark's parents, would advise him to take it. I told Mark that he should turn down any acquisition offer. He had an opportunity to create a uniquely great company if he remained true to his vision. At two years old, Facebook was still years away from its first dollar of profit. It was still mostly limited to students and lacked most of the features we take for granted today. But I was convinced that Mark had created a game-changing platform that would eventually be bigger than Google was at the time. Facebook wasn't the first social network, but it was the first to combine true identity with scalable technology. I told Mark the market was much bigger than just young people; the real value would come when busy adults, parents and grandparents, joined the network and used it to keep in touch with people they didn't get to see often.

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