In January, Amazon opened Amazon Go, a high-tech, cashierless convenience store in Seattle. There are no checkout lines and few employees. The only requirement to shop is downloading an app. Customers just walk in, load up their bags, and go. There's no need to even scan purchases; cameras positioned overhead take note of items in customers' carts and add them to a virtual bill. Amazon Go is both an interesting novelty — and a profound challenge to the livelihoods of the more than 3.5 million Americans who work as cashiers.
Rumors of a coming wave of similar stores and robot-run factories have provoked apocalyptic predictions of mass unemployment among pundits and politicians. Doomsday headlines such as “You Will Lose Your Job to a Robot—and Sooner Than You Think” reflect fears that artificial intelligence and robots will replace human labor on a mass scale and computers will become so intelligent that people will simply be unable to compete.
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