Modern Diversity Training: Reconciliation, or Grievance?

Modern Diversity Training: Reconciliation, or Grievance?

Diversity training has become a standard feature of American corporate culture. Its origins date to Title VII of the Civil Rights Act of 1964, which codified protecting employees against discrimination and resulted in numerous lawsuits filed with the Equal Employment Opportunity Commission, the agency created by the statute. In response, CEOs began holding diversity and inclusion classes and companies began to see such training as critical to good business—both as a defensive measure against liability and to foster a healthy and respectful office environment.

Not all diversity and inclusion models have been designed the same way or achieved the same goals. In 1990, Roosevelt Thomas Jr., the former executive director of diversity and inclusion at Morehouse College, argued that a business could measure the success of its programs by asking the following questions: “Does this program, policy, or principle give special consideration to one group? Will it contribute to everyone's success, or will it only produce an advantage for blacks or whites or women or men? Is it designed for them as opposed to us?” Thomas concluded that “Whenever the answer is yes, you're not yet on the road to managing diversity.”

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