In 2020, Facebook would be roiled by a global pandemic, internal protests over racial injustice, a deeply polarizing election, and the ongoing threat of multiple state and federal investigations into antitrust and privacy. But on the morning of July 16th, Mark Zuckerberg found his workforce asking for something else: their missing office snacks.
A major sell to candidates is our office perks include free food, read the question, which had ranked near the top of questions asked that week in an internal poll. And now, with work from home, we’ve lost a huge financial part of our package. What is the plan on this?
There was not a plan. After the pandemic led the company to shutter its offices, Facebook had given its employees $1,000 bonuses and said it would give them all top marks on their first-half performance evaluations, no matter how they had actually performed. It also seized a rare opportunity to reverse declining public opinion about the company, rapidly spinning up ways to help with COVID-19 relief efforts: a $100 million grant program for small businesses and an initiative to help researchers track the spread of symptoms, among other efforts.
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