For almost a decade, ProPublica has been reporting on the ways TurboTax has fought efforts to make tax prep easier and less costly. As part of that series, we published a story about how to get your money back from TurboTax if you were charged for a service that should have been free.
People flooded the TurboTax customer service line — maybe you were even one of the callers. Some of them told us all they had to do was mention ProPublica to get a refund.
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