The FAIR Act Denies Employees and Consumers a Fair Shake

Imagine your washing machine breaks.
 
You ask the seller to replace it. They balk, claiming they don't need to replace the defective machine, but you're confident they are wrong. Despite spending hours with customer service representatives on the phone, they refuse to send you a new unit.
 
What should you do now? Give up? Hire a lawyer to sue — and wind up spending more money on legal fees than a new machine would cost?