The American healthcare industry has a problem — the costs for patients keep rising and Americans' satisfaction with the industry continues to fall.
Right now, the United States is spending approximately 18% of its gross domestic product on the healthcare industry. Simultaneously, public satisfaction with the healthcare system is at historic lows, with nearly one-half of Americans saying the system has “major problems.” Since the start of the industrial revolution, the American consumer is accustomed to improving standards and quality, while products and services become more accessible and less expensive.
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